
Digital Monitoring Products XT Series Programming Guide
46
APPENDIX
17.10 Common Keypad Messages
Message Meaning Possible Solutions
INVALID CODE
The user code you have entered is not
recognized by the system.
Check the user code and try again.
CLOSING TIME
The schedule has expired but the system
has not been armed.
Users still on the premise should arm the system or
extend the schedule to a later time.
KEYPAD NAME - NOPWR Keypad is not getting proper power.
Check that AC/DC transformer is plugged in
correctly.
AC TROUBLE The system is not getting proper power. Check that the AC connections are good.
BATTERY TROUBLE The battery is either low or missing.
Check that the battery connections are good and
the battery is still good.
SYSTEM TROUBLE or
SERVICE REQUIRED
There is a problem with one or more
components in the system.
MakesuretheJ16jumperisremovedfromthe
panel. Make sure there is not a short or open
condition on the green data wire to the keypad. You
may also need to check that all of the keypads and
expansion modules on the bus are good.
SYSTEM BUSY
The system is performing another task
with a higher priority.
Wait a few moments for the system to complete the
task.MakesuretheJ16jumperisnotonthepanel.
If the message displays for a long period of time,
the processor could be locked up.
TRANSMIT FAIL
The panel has attempted to communicate
with the central station 10 times and has
not succeeded.
Verify your communication type, account number,
and phone number. Make sure the telephone line is
connected and working properly.
ENTER CODE (When
entering Programming)
A lockout code has been programmed for
the panel.
Enter the lockout code.
WIRELESS TROUBLE
The panel is unable to communicate with the
wireless receiver.
Verify the receiver is properly connected to the panel.
Verify the correct House Code is programmed in
System Options.
The wireless receiver is missing.
17.11 Z-WaveCerticationInformation
The 738Z is a security enabled Z-Wave product and is designed to be used as a primary controller.
The XFER feature allows an existing 3rd party network to be transferred into the 738Z. To add the 738Z to another
3rd party network, please contact technical support. This function is available with Remote Link.
The 738Z can support Z-Wave products from different vendors and product categories. It is recommended to use
devices listed on the buy.dmp.com site for best performance.
Z-Wave terminology:
• Inclusion is the process of adding a device to the Z-Wave network. The new device is ‘included’ into the
Z-Wave network. See “Adding Z-Wave Devices” in Z-Wave Setup of this programming guide.
• Exclusion is the process of removing a device from the Z-Wave network. The new device is ‘excluded’ from
the Z-Wave network. See “Remove” in Z-Wave Setup of this programming guide.
• Replication is the process of copying network information to another device (typically a Z-Wave controller) in
the Z-Wave network. See “Transfer Control” in Z-Wave Setup of this programming guide.
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